Tuesday, 12 April 2016

Access requests and Invitations link missing in SharePoint

Access request is a new feature, it is available from SharePoint 2013/SharePoint Online. It allows end users to ask permission to access a site or document. Admins can see the request status through Settings -> Users and Permissions -> Access requests and Invitations and they can approve or withdraw permissions to users.

All the Access requests and invitations are stored in a hidden list called "Access Requests" and has three views

  • Guest user invitations (Access Requests/pendinginv.aspx)
  • History (Access Requests/oldreq.aspx)
  • Pending Requests (Access Requests/pendingreq.aspx)
The "Access Requests and Invitations" link under 'Users and Permissions' may not be visible due to following 3 reasons.

 # Reason 1 : "Access Requests and Invitations" link will not appear until someone actually sends the requests to join the site or document. You can append the text /Access%20Requests/pendingreq.asx to your site url and check if you are receiving page not found error.

Sample url: https://tenant.sharepoint.com/sites/contoso/Access%20Requests/pendingreq.asx

If receive page not found error, then send new Access request to the site, now you can able to see the link.

Reason 2 : Allow Access Requests may not be enabled.

Go to Site Settings ->Site Permissions ->Access Request Settings. Check Allow Access Requests and type mail address to send all requests.

Access requests and Invitations link missing in SharePoint 2013 and SharePoint Online

Now, you can able to see the Access requests and Invitations link.

Access requests and Invitations link missing in SharePoint 2013 and SharePoint Online
Reason 3: If you are experiencing this error in SharePoint 2013/2016 On-Premise server, this option will appear only after you configured incoming/outgoing email server setting in SharePoint server administrator site. .

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